Refund policy

At Green Forest Cloth, your satisfaction is our priority. We want you to love what you wear.

Return Window
You may request a return within 7 days of receiving your order. To be eligible, items must be unused, unwashed, and in their original condition with tags attached.

Non-Returnable Items
Innerwear, customized products, and items marked "Final Sale" are not eligible for return due to hygiene and product nature.

How to Initiate a Return
Contact us at greenforestcloth@gmail.com or call 8638167805 with your order number and reason for return. Our team will guide you through the next steps within 24-48 hours.

Refunds
Once we receive and inspect your returned item, we will notify you of the approval status. Approved refunds will be processed to your original payment method within 5-7 business days.

Exchanges
If you'd like a different size or color, we recommend placing a new order and returning the original item for a refund, to ensure faster processing.

Damaged or Wrong Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at greenforestcloth@gmail.com or 8638167805 with photos of the product. We will arrange a replacement or full refund at no extra cost to you.

Shipping Costs
Return shipping costs are the responsibility of the customer unless the item received was damaged, defective, or incorrect.

Contact Us
Email: greenforestcloth@gmail.com
Phone: 8638167805
Website: www.greenforestcloth.com